Refund Policy

Introduction

Crowder Inc. (“Crowderbloom,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use our crowdfunding platform and related services. By using our Platform, you consent to the practices described herein.

We comply with applicable privacy laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant frameworks.

Information We Collect

We may collect the following categories of information:

• Personal Identification Information: Name, email, phone number, address, date of birth, government-issued ID (for KYC/AML compliance).
• Account Information: Username, password, account preferences.
• Financial Information: Payment details, cryptocurrency wallet addresses, billing information.
• Technical Data: IP address, browser type, operating system, device identifiers, cookies, and usage analytics.
• Campaign Data: Content you provide when creating campaigns, reward details, and updates.
• Communication Data: Messages, support inquiries, and correspondence with us or other users.

How We Use Your Information

We use your information to:

• Provide and operate the Crowderbloom platform.
• Facilitate pledges, payments, and withdrawals (including cryptocurrency).
• Verify identity and comply with AML/KYC regulations.
• Communicate with you regarding your account, campaigns, or support requests.
• Send promotional and marketing content (with your consent where required).
• Analyze trends, improve platform functionality, and ensure security.
• Enforce our Terms & Conditions.

Legal Basis for Processing (GDPR)

We process your information under the following legal bases:

• Consent: When you agree to optional uses like marketing emails.
• Contractual Necessity: To provide services you request (e.g., processing pledges).
• Legal Obligation: Compliance with financial, tax, and AML laws.
• Legitimate Interests: Fraud prevention, platform improvement, and user safety.

Sharing & Disclosure

We do not sell personal data. We may share your information with:

• Payment Processors: To complete fiat or crypto transactions.
• Identity Verification Services: For AML/KYC compliance.
• Cloud & Hosting Providers: To store data securely.
• Business Partners: Where necessary to deliver services you request.
• Authorities: When required by law, subpoena, or regulatory obligations.

Cryptocurrency-Specific Privacy

• Wallet addresses provided for payments are stored securely but may be visible on public blockchains.
• Crypto transactions are pseudonymous, not fully anonymous. Users must understand blockchain transparency.
• We may employ blockchain analytics to comply with AML obligations.

Cookies & Tracking

We use cookies and similar technologies for authentication, analytics, and personalization. For detailed information, see our Cookies Policy.

Data Retention

We retain personal data for as long as necessary:

• To provide services.
• To comply with legal obligations (e.g., AML, tax laws).
• To resolve disputes and enforce agreements.

When no longer needed, data is securely deleted or anonymized.

Data Security

We implement technical, administrative, and physical safeguards to protect your information, including:

• SSL/TLS encryption for data in transit.
• Encrypted storage for sensitive data.
• Access controls and regular security audits.

No system is completely secure; users accept associated risks.

International Data Transfers

As a U.S.-based company, your information may be transferred to and stored on servers outside your home country. We use lawful transfer mechanisms (e.g., Standard Contractual Clauses for EU data).

Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request corrections or updates.
• Request deletion (subject to legal obligations).
• Opt out of marketing communications.
• Restrict or object to certain processing.
• Data portability (receive a copy in machine-readable format).

To exercise your rights, contact us at info@crowderbloom.com.

Children’s Privacy

The Platform is not directed at children under 18. We do not knowingly collect personal information from minors. If you believe a child has provided us data, please contact us for deletion.

Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Significant changes will be communicated via email or platform notice.

Contact Information

For privacy-related inquiries, contact us:

CROWDER INC
5323 Millenia Lakes Blvd #702
Orlando, FL 32839
United States
Email: info@crowderbloom.com